Last Updated: September 8, 2026

Hunan Cenova Energy Technology Co., Ltd. (operating as “CENOVA Energy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (https://gocenova.com/), contact us, submit an inquiry, request a quotation, or provide your information through our advertising and lead generation channels, including Facebook and Instagram.

By submitting your information to us, you acknowledge the practices described in this Privacy Policy.

We may collect personal and business information that you voluntarily provide to us, including:

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, referring pages, and website usage information.

When you submit a lead form through Facebook or Instagram, we may receive the information you choose to provide through the form.

This may include your name, phone number, WhatsApp number, email address, company information, business type, product requirements, purchasing plans, and other information requested in the form.

We use this information primarily to respond to your inquiry and communicate with you regarding CENOVA Energy products, quotations, samples, OEM/ODM services, distribution opportunities, technical information, and potential business cooperation.

Information submitted through Meta platforms may also be processed by Meta in accordance with Meta’s own privacy policies and terms.

We may use the information we collect to:

If you submit an inquiry or lead form, we may contact you using the contact information you provide, including by email, telephone, WhatsApp, or other appropriate business communication channels.

Our sales team may contact you regarding your inquiry, requested quotation, product information, sample request, project requirements, distribution opportunities, or related CENOVA Energy products and services.

Where required by applicable law, we will obtain appropriate consent before sending marketing communications.

You may ask us to stop sending marketing communications at any time.

We do not sell or rent your personal information.

We may share information only when reasonably necessary with service providers or business partners that help us operate our website, advertising, customer communication, sales, logistics, technical support, or related business activities.

These may include website service providers, CRM providers, advertising platforms, communication service providers, logistics providers, and other authorized service providers.

We may also disclose information where required by law, regulation, legal process, or government request.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide customer support, comply with legal obligations, and resolve disputes.

When personal information is no longer reasonably required, we may delete or anonymize it in accordance with applicable requirements.

Our website may use cookies and similar technologies to improve website functionality, understand website usage, measure advertising performance, and improve our marketing activities.

Third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

Where required, users may manage cookie preferences through their browser or available website controls.

Because CENOVA Energy conducts international business, information may be processed or stored in countries or regions other than the country where you are located.

Where required by applicable law, we take reasonable measures to protect personal information transferred across borders.

Depending on the laws applicable to you, you may have rights regarding your personal information, including the right to:

To exercise an applicable privacy right, please contact us using the contact information provided below.

Our website or advertisements may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services, or legal requirements.

Any updated version will be posted on this page, and the “Last Updated” date will be revised accordingly.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Company: Hunan Cenova Energy Technology Co., Ltd.

Brand: CENOVA Energy

Website: https://gocenova.com/

Email: info@gocenova.com

Phone / WhatsApp: +86 198 9625 9368

Address: Building B4, Beicheng Shoufu, Kaifu District, Changsha City, Hunan Province, China

Business: Energy Storage Systems / OEM & ODM Solutions